Our experience with TFI was nothing but positive. Unlike other contractors with whom we’ve worked, TFI completed our project on time, on budget, and in a professional manner. And when we had concerns, they were addressed and resolved quickly with no excuses. Darin constantly checked in to ensure he and his staff were meeting our expectations. He understands the importance of customer service. We will definitely work with TFI on our next renovation project.

Len and his company have worked with me since 1985 and I never have been disappointed in the craftsmanship or the commitment to the project. I continue to use Len’s services and highly recommend him. From general contracting to fine finishing touches I know Len and his team will get the job completed with satisfaction

We would like to express our deep appreciation to TFI for doing such a wonderful job of making our dream home become a reality. Reynolds and Associates did the design work, but were also responsible for bringing us together with TFI, as they thought we would make a great match. They couldn’t have been more right.

From the beginning, we worked together on the design, to choose the right materials and mixture of stone, wood and tin to get the look we wanted. TFI’s creative efforts and, an ever willingness to pursue what ever product or material was needed to finish each phase, made them a joy to work with. The skill level that they brought to the plate, both with their own crew and family, as well as subcontractors, made our home stand out against any other workmanship in the area. From the log work, concrete, siding, cabinets, floors, stone work, counter tops, etc., there were so few hiccups along the way that it was an amazing process.
We also have to admit that we put into the project some special requests that certainly did not make their job easier. As examples, we had to find and cut the juniper posts that are in the living room. We had them incorporate the logs and tin from an old cabin that Sandy’s grandfather grew up in, for the exterior siding. The logs had to be milled and the tin had to be had to be used for wainscot. We wanted to incorporate an old Doctor’s buggy into the entry way. They not only got it done, but helped us with making it even more creative.

Their professionalism was also reflected in the bid process and billing. If these had not been transparent and clear, a project this large could have been very stressful.

Now that it is all said and done, not only do we feel a great sense of accomplishment and appreciation, we also feel we have a great friendship, based on so much time spent together, working on such difficult challenges. The Richey Family, (Len. Brenda, Darin, and Erin) are a special combination of creativity, professionalism, hard work, and just plain FUN. Again, hats off to TFI !

I have known the Richey’s for many years. They have built one timber frame home for my wife and I, along with remodeling both our home in Pagosa and Goodman’s Department Store. The quality was always superb, and they were quick and efficient. I never questioned any bill and I felt everything about the builder owner relationship was great. I would easily recommend Timberline framers to anyone wanting a quality home.

In 2007 we interviewed nearly every custom home builder in the Pagosa Springs area before retaining Timberline Framers to build our hand hewn timber frame mountain home at Hidden Valley Ranch. From the outset we felt confident we made the right decision. Len and Darin Richey were involved in every phase of the project, including the overall design, and the result they created demonstrates their outstanding workmanship and attention to detail that we have learned are the hallmarks of their family owned business. There is no look they are not able to create. From the authentic reclaimed wood floors to the custom cabinets throughout, even a casual observer cannot help but notice the artistry and uniqueness that distinguishes TFI from its competitors. We were so impressed with the finished result that we commissioned TFI to build five furniture pieces for our home, including a dining room table and hutch, armoire, desk and credenza. Better yet, TFI was able to build our home within budget and on time! If you are considering building a unique custom home in Pagosa Springs I strongly recommend that you consider TFI as your builder. Their reputation for integrity and a quality work product is unsurpassed.

If you would like more information please feel free to contact me at wrspivey@yahoo.com.